
Explore Our Strong Culture Of Professionalism
That Ensures Homeowners Feel Cared For
Learn More About Our Reputation And Why
So Many Of Our Projects Are Referrals
Every bathtub and shower remodeler in our area has a company culture. Is it the kind of culture you want to work with? Is it one that instills confidence or makes you question whether they’re a good match for your project?
At NW Bath Specialists, our company culture is one of professionalism. It’s our calling card. It’s our M.O. Every aspect of our process is layered with it because we couldn’t stand being anything else. Not as people or professionals.
Learn more about our company culture. See how we’ve made it easy to KNOW you’re dealing with the best. If you have questions, contact our office and we’ll get you the answers you need.
We’re Professionals – Here’s How You KNOW
What are the characteristics of our culture of professionalism? We’re glad you asked! The answer starts with our reputation and customer base and ends with our company’s stability.

Impeccable LOCAL Reputation
Every year, a sizable portion of our projects come directly from personal referrals between family, friends, neighbors, coworkers, etc. And this is a source of pride for us. Nothing beats a referral where you already know what to expect – you already know you’re in good hands!
We’ve been in business serving our region for over a decade now. Folks know us. They know we come through – we treat you and your home professionally, we order the right selections, and your project takes one to two days. No muss, no fuss.

A Fantastic Online Reputation
Did you know we’ve earned fantastic reviews from homeowners across Washington and Northern Idaho? Many people are so happy with their new NW Bath Specialists tub or shower that they include photos with their testimonials. It’s great!
So, our reputation is solid on both sides of the coin – locally and online. Our company NW Bath Specialists, has thousands of reviews from homeowners nationwide. There’s no shortage of positive feedback for you to browse.

A Strong Customer Base
As a very professional company, we have a strong customer base. What does that mean? It means our customers are loyal. And loyal customers come from our motto:
“Anything less than 100% customer satisfaction is unacceptable.“
It also has to do with the fact that we’ve got the team, tools, industry support network, and expertise to GUARANTEE your results. It’s not ‘possible’ that you’ll be satisfied, but certain. We’ve been around a long time, proven ourselves, and aren’t going anywhere anytime soon.

Serving Our Community & Veterans
From participating in popular home improvement TV shows (Extreme Makeover) to donating tub/shower systems to special needs families, we always look for ways to give back. It’s important to pay it forward. Washington and Northern Idaho have been incredible to us, and we enjoy giving time, materials, and labor to good causes.
We’re also VA-approved and work with the Veterans Administration. Serving those who’ve served our country is HUGE to our team. We’re currently working on collaborating with the Purple Heart Foundation. Another partner we get involved with is Habitat For Humanity.

We Maintain Financial Stability
Being a financially stable company means we pay our crews well and provide benefits. We have licensed plumbers on staff. We have multiple convenient locations to serve Washington and Northern Idaho. We maintain showrooms and much more.
It also means your money and your investment in your home are SAFE with us. We’re not in desperate need of cash or projects. We’re a thriving, healthy business with a strong, loyal customer base. And that’s a source of genuine peace of mind for you.



